Enzymedica 45-Day Satisfaction Guarantee

At Enzymedica, Inc. (“Enzymedica”), we stand behind our products and quality controls. If for any reason you are not satisfied with an Enzymedica product you purchased from Enzymedica or one of our authorized sellers in the United States, you may request a refund or replacement product within 45 days of the date of purchase. Refunds will be for the original purchase price of the product, exclusive of any applicable shipping and handling charges.

Please note that because we are unable to control the quality of products sold by unauthorized sellers, unless otherwise prohibited by law, the Enzymedica 45-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States.

How To Claim The Guarantee

To submit a Guarantee request, please contact Enzymedica’s customer care department at: 888-918-1118 and have information available regarding where and when you purchased your product. You may also be asked to provide proof of purchase, submit photos of your product or its packaging, or provide other information to assist Enzymedica in processing your request.

Enzymedica reserves the right to request that you return the product or unused portion of the product to Enzymedica at your expense. You are encouraged to use a traceable method for shipping, such as UPS or
Fedex. If requested, product returns should be shipped to:

Enzymedica, Inc., Attn: Returns Dept.,
771 Commerce Dr., Venice, FL 34292

You must submit your Guarantee request within 45 days of the date of original purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

To submit a Guarantee request, please contact Enzymedica’s customer care department at: 888-918-1118 and have information available regarding where and when you purchased your product. You may also be asked to provide proof of purchase, submit photos of your product or its packaging, or provide other information to assist Enzymedica in processing your request.

Enzymedica reserves the right to request that you return the product or unused portion of the product to Enzymedica at your expense. You are encouraged to use a traceable method for shipping, such as UPS or
Fedex. If requested, product returns should be shipped to:

Enzymedica, Inc.,
Attn: Returns Dept.,
771 Commerce Dr.,
Venice, FL 34292.

You must submit your Guarantee request within 45 days of the date of original purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

Guarantee Guidelines

Enzymedica reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where Enzymedica concludes that the purchaser has abused the Enzymedica 45-Day Satisfaction Guarantee. Enzymedica may amend or terminate the Enzymedica 45-Day Satisfaction Guarantee at any time without notice.

If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at request@enzymedica.com.

Effective: January 1, 2025