We're here to help

At Enzymedica we’re committed to the highest level of customer service. You will find on this page answers to the most frequently asked questions.

Not sure which supplement is right for you?

We’re here to help you find products that are best suited to your needs. 
Take a short quiz, and get personalized product suggestions that may help you feel your best!
Save 20% on today’s order!
It takes just 30 seconds to get a personalized solution.

Have a specific question about one of our products?

You can find answers to a lot of questions including choosing the right product and our product quality in our FAQ section. We'd be happy to assist you! 
Chat with our customer services if they need immediate assistance during business hours: 888-918-1118

Subscribe and Save

With Subscribe and Save customers save 10% on all orders and and the convenience of automatic deliveries. To order a Subscribe & Save subscription, select the Subscribe, select the delivery frequency and click on add to cart. You have the flexibility of canceling at any time, change the frequency of your automatic orders and to skip orders. Click here to learn more about Subscribe & Save subscription

Reaching us after business hours

Have a question but no one is available on our customer services chat? No worries, contact us after hours using our online contact form.

Managing your account & Subscription Orders

You can manage your account, track your orders, and your Subscribe & Save orders 24 hours a day. Click her to login into your account

Returns

Consumers who purchased directly from Enzymedica.com may request a full refund for any reason within 30 days of purchase. A refund will be issued for the original purchase price of the product, minus any applicable shipping and handling charges. Learn more

Shipping

Shipping for the continental U.S., Alaska and Hawaii: $6.49 for orders less than $50.FREE for orders greater than $50 U.S. orders are typically received within 5-7 business days.International orders - please refer to the International Distributors list. Orders for customers in U.S. Territories (U.S. Virgin Islands, Guam, American Samoa, Northern Mariana Islands) may be placed with one of our fine online retailers. For additional information, please contact Enzymedica Customer Care at orders@enzymedica.com